Privacy Policy

At ZOYAVAX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we may collect, use, store, and protect information when you visit our website or make a purchase.

1. Information We May Collect

When you visit our website, place an order, or contact customer support, we may collect certain information including:

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment-related information
  • Order history
  • Device and browser information
  • Website usage and interaction data

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve website functionality and shopping experience
  • Prevent fraudulent or unauthorized activity
  • Comply with legal obligations

3. Payment Security

Payments are processed through secure third-party payment providers. ZOYAVAX does not directly store complete credit card or debit card information on our servers.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, remember customer preferences, analyze traffic, and support website functionality.

Customers may adjust browser settings to refuse certain cookies; however, some website features may not function properly as a result.

5. Information Sharing

We do not sell personal information to third parties.

Information may be shared with trusted service providers only when necessary to support business operations such as:

  • Payment processing
  • Shipping and delivery services
  • Website hosting and security
  • Order management and customer support

6. Data Protection

We implement reasonable technical and organizational security measures designed to help protect customer information against unauthorized access, misuse, or disclosure.

However, no method of online transmission or electronic storage can be guaranteed as completely secure.

7. Data Retention

Customer information may be retained for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and maintain business records.

8. Customer Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain personal data.

To submit a privacy-related request, please contact us using the information below.

9. Third-Party Services

Our website may contain links or integrations with third-party services, platforms, or applications. We are not responsible for the privacy practices or content of third-party websites.

10. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Continued use of the website after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact our customer support team.